The clerk runs his hand through his thinning gray hair. “I so wish I could help you, Mrs. Turrini.” He’s beginning to sound almost as desperate as she does.

“My sons are in the north wing. I need to be near my sons.”

“I’m truly sorry, but the young man booked the Badminton several weeks ago, and he was very specific. I know you’ll enjoy the Safari Suite. It’s far larger. You and your assistant will be much more comfortable there. In the meantime I’ll have the bellman store your luggage. Afternoon tea is being served in the West Parlor. If you wish, you may wait there, and if we get a cancellation, I’ll let you know.”